FASHIONXOXO.SHOP accepts orders 24 hours a day, every day of the week. Orders are processed in chronological order and include processing times. Processing time includes the verification of billing and shipping addresses on all orders. Orders shipped to an address other the billing address will require additional information by customer care. It is advised to use matching billing and shipping addresses to prevent the delay or cancellation any order(s).
Depending on the shipping method selected and final destination of the order(s) most arrive within the estimated timeframe we provided. Fashion XOXO doesn't Guarantee shipping these are estimate according to third-party carriers . You should Receive your order(s) within 1-8 business days from the date that it is shipped out, not necessarily from the date that it is placed.
It usually takes 7-21 business days to arrive in your country however, in some instances, delivery may be delayed depending on your country's customs. Fashion XOXO is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
Shipping fees are non-refundable unless you received a damaged item.
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier has picked up your package .All packages are pick up at the end of the business day 5pm . Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.
Please allow 24-48 hours from the time you place your order for it's status to update.